Tradewind Solutions - Computer Solutions Provider

"Total IT solutions. Providing computer services to a wide variety of customers all oover the UK, from single home users to the NHS primary and secondary care(uk)."

Company Information

A total I.T service provider, whose diverse range of customers span from the NHS primary and secondary care to small businesses and home users. Tradewind Solutions have a wealth of expertise and services on offer, from systems engineering to software design and development, making it a one stop solution for all of your ICT requirements.

Our ICT engineers supply a valuable technical resource, on permanent or temporary contracts whether covering maternity/paternity, illness/holiday or a requirement for an additional member of staff during busy periods.

We also understand the importance our customers place on confidentiality and therefore all data we encounter whilst performing our duties is covered under our "Non Disclosure Contract".

Our primary objective is to ensure that customers receive the highest standards in engineering and support, by implementing simple, innovative solutions that not only resolve the complex problems encountered by our customers, but also allows them to be more productive with less downtime in the future.

NHS Contractors
		Primary Care Trusts and GP Surgery’s.
		Providing ICT systems engineers on permanent or temporary contracts.
	Our engineers support all of the primary care medical systems, operating systems and third party software required by the NHS and will seamlessly integrate into your ICT department
	From £350.00* per engineer, per day
	NHS Contractors

NHS Business Servers
		To ensure none medical, business related data ( payroll information, staff records, CRB renewal dates etc ), are stored safely and securely as dictated
	by the "Data Protection act 1998". We install and maintain high specification "Business servers" with built in redundancy and backup capabilities.
	Prices start from £2180.00*
	NHS Solutions

NHS Primary Care Security Servers

		GP Surgeries are often left inadequately protected compared to similar sized commercial organisations.
	The mistaken belief in that the NHSnet is a secure and safe haven for those connected to it, must now be a cause for concern since the virus outbreak at St.Bart's in November 2008.

	NHSnet connections are now being placed under ever increasing risk from malicious or criminal activities. It is therefore extremely likely that once an attack has taken hold within the NHSnet, it will replicate itself to other systems open to the same vulnerability, quickly and easily.

	By installing a “Security Server” incorporating a Firewall, Protocol Blocker, Spam Filter, Website Blocker and Intrusion Protection System technologies, it will alleviate the risk. This server will be the gateway between your NHSnet router and your local network, protecting your servers and client PC’s against external attacks.
	Prices start from £590.00*

NHS Primary Care Security Servers

Trust Office & Practice Relocations

		Providing an I.T engineering resource to relocate and reinstall ICT equipment, within the
	Primary and Secondary care and NHS Trusts.

Trust Office & Practice Relocations

NHS Staff At Home

		A professional and fully confidential service for those NHS Staff who may have sensitive data stored on home equipment.
	NHS Staff -
	Trust Worker Support Contract/Per Call
	PC MOT + Health & Safety checks. Home Support contracts for Trusts. Broadband, Network and Wireless Configurations. VPN connections to the NHSnet. NHS licensed software installs.

	NHS Staff -
	Home User Support Contract/Per Call
	PC MOT + Security checks. Home Support contracts for individuals or Per Call "No fix no fee" support for individuals. Broadband, Network and Wireless Configurations. NHS licensed software installs.

NHS Staff At Home

Security

		The Installation, configuration and administration of security hardware and software which will help safeguard servers, network storage devices and client PC’s.

Security

Onsite "Data Device Decommissioning"


	Redundant data storage devices still hold potentially confidential information and therefore should not be disposed of before being decommissioned using "Military" standard data wiping techniques, which we supply.

Onsite "Data Device Decommissioning"

Website Vulnerability Audit


	Website security assessors, providing a full and in depth evaluation which will ensure that your website is providing a secure environment for your data and any potential customers who may visit.

Website Vulnerability Audit

Data Security Audits


	Independent network security review, reporting on whether your company’s data is being processed in a safe and secure environment. Includes security Counter Measures, People, Privileges and Passwords, Local and Remote access, Staff DPA and CMA Awareness, Data Integrity, Review of all ICT Security, Backup and DR Policies and Procedures. Prices start from: £350.00

Data Security Audits

Licence Compliance Audits


	The most widely overlooked part of a business is its compliance with software licensing. We provide “Software License Compliance” certificates to assure company directors that their company maintains sufficient licenses for the software they use and all relevant policies and procedures to assist your company maintain its own Software Asset procurement and Management into the future.

Licence Compliance Audits

Web Design

		Graphic Design: Bespoke graphic design for all your requirements.
	Websites:
	Our website is a "Basic, Informative Website" that allows potential customers to read about the services we offer and helps us generate additional business. A simple, but professionally designed website can cost as little as £75, but will then be working 24 hours a day, everyday to promote you and your company.

Web Design

"Labour Free" Maintenance Contracts

	We understand that the support of mission critical equipment requires us to react with a greater level of urgency. We therefore offer customised solutions which predetermine how the loss of equipment impacts the running of your business. All hardware is then categorised into groups, which dictates the maximum response time for any call outs. The costs for a greater level of service for mission critical hardware is balanced by non critical hardware, providing a cost effective and enhanced overall solution.
	Call Out Response Times.
	(2hrs, 4hrs, 8hrs and next day)
	Mon-Fri, 9am-5pm 7 days, 9am-5pm Mon-Fri, 24hrs 24/7 Bank Holidays Public Holidays

"Labour Free" Maintenance Contracts

"Disaster Recovery Procedure"

		Process, Policies and Procedures.
		All companies should create a "Disaster Recovery Strategy" that can be used when a disruptive event occurs.
	For example, a server failure, equipment theft, office fire or water damage. These Policies and Procedures will be used to help you and your staff continue working with the minimum amount of down time and disruption.
	Design, Planning and Implementation.
	We can help you prepare for every eventuality, so that if disaster strikes you will be able to manage the event minimising disruption and downtime.

"Disaster Recovery Procedure"

	"The best way to get managers excited about disaster recovery is to burn down the building across the street."
	Dan Erwin, Security Officer, Dow Chemical.

Backup and Recovery

	Data Backup and Restore. The planning and implementation of a sound "Backup Policy" is a critical part of an overall "Disaster Recovery initiative". When implemented, this policy will help protect against the accidental loss or destruction of data which would otherwise have detrimental effect to the smooth running of your business.
	We provide "Tried and Tested" data backup and recovery strategies, which not only enable users to easily recover their own files and directory losses, but allow for more significant events for example, when there is a requirement to fall back on taped or storage area network backups, to manually or automatically restore data.

Backup and Recovery

"..Its only when you lose data, that you realise how important it is to backup."

Digital Certificates

		For E-mails & Letters.
		If you have sensitive information, we provide digital certificates. From £10.00* per user
	When a sender and recipient have been issued with a “Digital Certificate”, it can be used to encrypt any email, so only they and the recipient can view the correspondence. We also recommend that these “Digital Certificates” are attached to every letter and email typed, as the “Digital Certificate” guarantees that the letter/email has not been tampered with since being created.

Digital Certificates

Customer Quality Assurance

		We guarantee a professional, confidential, friendly, prompt and efficient service to all our customers.

Customer Quality Assurance

Commercial Systems Engineers

Operating Systems
	Our systems engineers are experts in and support the following operating systems:
	Microsoft Server NT/2000/2003/2008.
	Windows 3.11/95/98/NT/2000/XP/ Vista/Seven.
	Mac OS 10/11, Solaris.
	Silicon Graphics, Irix 6.5, Novell Suse Linux Enterprise.

Hardware
	Servers, Client PC’s, Routers, print servers, printers, switches, all wireless technologies.
	Power Lan, VPN, Cisco Pix Firewalls, IDS/IPS,
	SAN, Backup Devices, Biometrics, Scanners, Projectors, PDA’s, Monitors.
	Raid Controllers, IDE/Scsi/Sata upgrades.
	Ram Upgrades, CPU/GPU upgrades.

Software
	MS SMS, MS Exchange 5.5/2003/2007, VPN, SharePoint, ISA, IIS, WSUS.
	Virtualisation, Cluster, IDS/IPS, Firewall, Apache, Biometric, Dictation Software, MS Office, Sage Line 50.
	Ferguson GP Software, All Primary Care Medical Systems.
	Specialists in all security software.

Commercial Contractors

		Providing ICT systems engineers on permanent or temporary contracts. Whether you require an additional resource during busy periods, or cover for staff vacations, illness, maternity or paternity leave.
	Our systems engineers will be able to support your entire network infrastructure and provide frontline support for you and your employees.

Commercial Contractors

Commercial Business Servers

		To ensure business related data is stored safely and securely as dictated by the "Data Protection act 1998", we install and maintain high specification
	"Business servers" with built in redundancy and backup capabilities. Prices start from £2180.00*

Commercial Business Servers:

Private and Confidential data ?
		No problem, you will receive the same commitment to confidentiality from us, as we give our Business & NHS customers.
	Because, we understand the importance our customers place on confidentiality, all data we encounter whilst performing our duties, will be covered under a Non Disclosure Contract. Which our engineers provide and sign before commencing work.
	Click Here to view our 'Non Disclosure Contract'.
	Confidentiality

Customer Commitment
		We are fully committed to providing a professional, efficient and courteous service to all of our customers.
	Home visits provide the easiest way to resolve your computer problems. It is also a chance for our engineers to pass on valuable recommendations and information that will help keep you safe and secure for the future. .
	Are you as relaxed about I.T as our customers, if not remove the stress and call us today.
	Customer Commitment

Support

		ICT Engineers We provide male and female ICT engineers, who are available to assist you with any computer issue.
	The I.T Surgeons, are geared towards "curing" home computer problems efficiently, effectively and providing an instant and cost effective solution.

Support

Pc Security Configuration

		Home users are far more likely to be a victim of a cyber attack than business users.
	Safeguarding personal information and protecting the family whilst online should be a priority, but this is far too often overlooked.
	Did you know ?.

	70% of computer users are aware of cyber security, but 91% of all personal computers are likely contain "spyware". Our engineers will provide an independent service, that will implement a safe and secure environment for all the family.
	From: £ 75.00* includes callout and first half hour

PC Security Configuration

Complete I.T Services

		Computer Faults, Viruses, Malware, Rebuilds.
		All computers need maintenance and administration on occasion,
	whatever the issue we can help. Slow pc's, data loss, operating system rebuilds, maintenance, administration, hardware installations & wireless configurations
	Engineering:
	Software installation and configuration, email configurations, Wireless home networks, Network Storage Solutions, Home Servers Windows 2003 and 2008, Intrusion Protection servers, Firewalls, Anti Virus, Anti Spyware, Network and Local printers, Webcams, New PC and hardware installs.
	Price - £ 75.00* includes callout and first half hour.

Complete I.T Services

Remote Access

		Virtual Private Network:
		By using VPN over an ADSL connection, it is possible to connect remote offices and home users.
	The ADSL Broadband connection carries your data securely, allowing access to files and printers, as if working from the office.
	If you require a remote connection, then we can provide everything you need to establish a fully secure and encrypted "Virtual Private Network" connection to your office.

	Price - £ 945.00* includes all software office & home.

Remote Access

Virus & Spyware Removal

		We are specialists in the detection and removal of currently unknown and undetectable malicious code and spyware.
	Providing :
	Full virus, spyware and threat scan. Threat removal and testing to ensure stability. Recommend ways to stay safe online.
	From £ 75.00* includes callout and first half hour.

Virus & Spyware Removal

PC M.O.T

Every computer needs attention now and again to maintain performance and security. To help your computer stay in shape, we offer our professional “PC health Check” or PC MOT.

This check-up will only take an hour, after which a yearly "PC Safety Certificate" will be issued. This guarantees that you have taken every reasonable precaution possible, to help protect yourself, your family and others from unauthorised intrusion, viruses, malware, spyware etc.

Price - £ 75.00* includes callout and first half hour.

PC M.O.T

Operating System Rebuilds

		If your computer is taking excessive time to boot up or won’t load your operating system at all, then it may be time to start from scratch and reinstall your operating system.
	We can reinstall your computer with the operating system, ensuring all hardware is fully operational.
	Price - £ 150.00 * customer supplies rebuild disks

Operating System Rebuilds

Backups to CD/DVD

There are two types of computer users, those who have already lost data and those who are about to.

With home computers now containing, personal finances, work files, appointments, family photographs and more, permanently losing irreplaceable data is inevitable if you do not backup data.

Our backup service offers protection for all of your important data, giving you peace of mind should the unthinkable occur.

Price - £ 135.00*

Backups to CD/DVD

Secure Routers

		Are you concerned about the security of your Home Wireless Network?
	An incorrectly configured Wi-Fi router will make it easy for criminals to use your internet connection and even gain access to your data.
	The possible consequences of bandwidth theft are:
	Theft of your personal data. Criminals committing online identity theft and obtaining credit by fraud. Illegally downloading software or pirated films. Visiting unsavoury and illegal websites. Sending out SPAM Emails, installing spyware, viruses and worms onto your home PC.
	You can easily avoid becoming another statistic, by ensuring your equipment is professionally configured and secured.
	Price - £ 150.00* includes up to 5 device connections

Secure Routers


	* All prices correct at time of publication, but are subject to change.

Please email enquiry@tradewindsolutions.co.uk for confirmation.